Reviews

Fast quick service. Very knowledgeable. Ali came back to make sure everything was ready to go and worked properly.

Responded within 10 minutes of messaging on a Saturday. Had a technician here and the problem diagnosed within a couple of hours.

All folks involved were courteous and friendly. Very professional and would recommend them in the future. Brad and I discussed several things, including US being a sponsor of the 5K race in Zanesville on July 4.

Our technician, James, was very professional. Diagnosed and fixed the problem quickly. I definitely recommend US Heating and Air.

My wife and I were in a terrible situation......I went on the Internet to look for someone....I got connected with a very pleasant lady.....she was very patient and passionate about the conversation we were having.....After that, Brother Brad took the baton, and we were off to the races!!!!!! He was very attentive and informative during the presentation......Fast-forward to 2 days later. The gentlemen arrived ready to put their hands to the grindstone...They were very thorough, informative and professional. They took the time to explain how things function and asked great questions. We were and greatly appreciative and grateful for all of the patience and time that was spent on this project.....We pray that all of you progress and continue to provide excellent customer service, support and care for your future and potential clients......THANK YOU SO MUCH!!!! GOD BLESS YOU ALL!!!!!!!

It's Friday 93 degree on a holiday weekend and my air goes out. After calling places in my hometown no one can help us call back Tuesday. I called US Heating & Cooling they had someone out at 2:30 that afternoon. It wasn't good news and after discussing our options we choose for new air conditioner & furnace. Sunday morning Ron & Logan we here to installed both. I can't say enough good about them,very professional. By 3:30 pm we had air conditioning. Thank you so much guys.

My AC Unit went out and when I called US Heating and Air Conditioning they came out the same day. Not to mention that it was a Saturday plus a holiday weekend. You guys are awesome. Keep up the amazing service. Thanks again.

Very knowledgeable people. Gentlemen who installed furnace and air conditioner very polite and made sure everything worked correctly.

The phone call concerned proper billing of my annual service contract. I am more than happy to assist.

So our AC went out this am, 8-27-24. And with the crazy heat today and tomorrow we were scrambling to find emergent repairs. So we placed a call to US Heating and Air and within an hour Brad was at our house and just completed repairs! You guys just earned a new lifetime customer!

I have had Kameron the last 3-4 times and he really is a joy to work with. He is personable, efficient, knowledgeable and appears to leave no stone unturned when performing both the AC and Heating maintenance annually. More employees who deal with the consumer should possess his traits because customer service has become quite a joke with many many businesses.

Wonderful owner and wonderful installers! Super nice and professional!

Courteous fast reasonable

Installation and sales representative were professional and knowledgeable. Equipment quoted was competitive and was the best fit for our residence.

Very quick turnaround from initial phone call to service. Technician explained the problem and suggested another service that could help to prevent this in the future. Will be calling for all my HVAC needs from now on. Thank you for the help Branden!

The best! Each member of the team that visits my house is friendly, professional and knowledgeable. Including Jacob, only 4 months on the job and already very thorough!

Great customer service and quickly fixed our issue with our air conditioner.

I've used US Heating and Air for years, but my son called for an issue as a new customer this morning. He got an appointment 4 hours later and within the hour his AC was working again. Very happy with the service here.

Service today was great. Branden was very efficient . Thank You !!

I am extremely pleased with the professionalism and quality of work completed by Ron and his assistant. Their work ethic and attention to detail are to be commended! I would highly recommend this company.

Great last minute AC service & attentive in a pinch. Service tech was honest & helpful. Will use again & recommend to others.

Logan was prompt, informative and helpful! So glad they came quickly…